Effective Date: January 10, 2026
Business: Ezy Home Solutions LLC (“we,” “us,” “our”)
Website: https://www.ezyhomesolutions.com
Contact: [email protected] | (410) 604-8220
This Privacy Policy describes how we collect, use, and protect information when you visit our website, submit information through our forms, or communicate with us (including by SMS/text message).
1) Information We Collect
A) Information you provide to us
We collect information you choose to submit, including:
Contact information (such as your name, phone number, and email address)
Inquiry information (such as the message you send, the type of help you’re requesting, and your preferences)
Property-related information (if you provide it), such as a property address, details about the property, timelines, and other information relevant to your inquiry
B) Information we collect automatically when you use the website
When you visit or interact with our website, we may automatically collect:
Device and connection information (such as IP address, browser type, device type, operating system)
Usage information (such as pages viewed, links clicked, time spent on pages, referring/exit pages, and timestamps)
C) Cookies and similar technologies
We may use cookies and similar technologies to support website functionality and understand how visitors use the website. (See Section 6 for more detail.)
2) How We Use Your Information
The information we collect is used solely for the following purposes:
To communicate with you through SMS or other communication methods, including sending updates, promotions, and other relevant information
To respond to inquiries, requests, and customer service messages
To improve our services and tailor our communications to meet your preferences
To operate, maintain, and protect our website (including troubleshooting and security)
3) Opted-In SMS Information
Ezy Home Solutions LLC values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities, unless required by law or in connection with a legal obligation.
4) SMS/Text Messaging Disclosures (STOP/HELP, Rates, Frequency)
If you opt in to receive text messages from us:
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For help, reply HELP or contact [email protected] or call (410) 604-8220.
Consent is not a condition of purchase.
5) Your Choices
A) Updating your information
If you want to update or correct information you previously provided to us, contact us at [email protected].
B) Opting out of SMS
You can opt out of SMS messages at any time by replying STOP.
C) Cookie controls
You can control cookies through your browser settings, including blocking or deleting cookies. Note that disabling cookies may affect certain website functionality.
6) Cookies and Similar Technologies (More Detail)
Cookies are small files stored on your device that help websites function and remember certain information. We may use cookies to:
Support core website functionality
Remember preferences (where applicable)
Understand how visitors use our site so we can improve it
7) Data Retention
We retain information only as long as needed to:
Communicate with you and respond to your requests
Provide support
Maintain appropriate internal records related to your preferences and communications
8) Security
We take reasonable steps to protect the information we collect and maintain from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure.
9) Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.
10) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
11) Contact Us
If you have questions about this Privacy Policy, contact us at:
[email protected] or (410) 604-8220